Staying Relevant in an Ever-Changing World

We are in the eye of the storm of massive change in an ever-changing world: from magnetic pole shifts to earthquakes, from volcanoes to tsunamis, from the fall of various long-encumbered regimes to the birth of new democratic springs.

When leading nations and businesses fall behind in sectors where they were once the dominant players, there is a clear recognition that the status quo cannot be maintained.

To compete in an ever-changing world – organisations, including Certus 3 have become very good at evolving strategies for coping with unanticipated events, challenges and even crises – for both ourselves, as an independent organisation, and our clients.

To compete – we need to be ahead of the curve, anticipate the environmental changes that threaten our viability or offer opportunity and come up with a creative response.

One such creative response is slowly filling the skies in the UK and Mumbai where drone manufacturers and entrepreneurs, have stepped into the fray rescuing commercial enterprises whose use of traditional delivery and information-gathering services has led to disappointment.

Once the exclusive purview of the military and academia, drones are, as we speak, delivering pizzas, taking ‘selfies’ or ‘dronies’ for wealthy narcissists and performing marketing research missions.

Approximately 12% of an estimated US$98 billion in global spending on drones over the next decade will be for commercial purposes. Amazon Prime Air, Google GOOGL -3.07% Project Wing, Facebook and even NASA are all working on drone technology.

The ability for Certus3 to be agile, and to work with organisations to respond to environmental change, particularly in the cloud technology space has been critical to guaranteeing our ability to stay relevant.

The fundamental problem however, with bringing about change, even change less radical than the rise of drone technology is that most people, and organisations, want things to stay the same.

The implications of ‘wanting’ things, and effectively ‘forcing’ things stay the same in the wake of geo-political change is epitomised by the fall of Ceausescu. Instead of heeling to the winds of change Nicolae refused, effectively bringing himself and Romania undone. Gorbachev, his communist colleague, on the other hand, sensed the change and managed Russia through it – affecting an atrophy that saw a gradual breakdown of communism, and his ascendency as a political icon.

In business it is essential to recognise the aversion that many have towards change. Helping client organisations to predict, understand, prepare for and confront the inevitable with confidence is part of our ethos.

The ENORMOUS Potential Value of Improving Project Management Performance

certus3-insights360

The perennial topic of concern for those stewarding large and complex programs of work is the potential of project failure, and the inevitable cost tethered to it.

According to the Project Management Institute poor project performance results in organisations losing $109 million for every $1 billion invested in projects and programs.

Organisations who have the project management process right succeed in successfully implementing approximately 89 percent of their projects, while those less competent complete only 36 percent.

Like Hamlet those at the helm know when something’s rotten within their project, but not understanding the root cause or how to find it easily are left with little choice other than to ride it out and hope for the best.

Of course we all know where this approach leads but surprisingly, it continues to happen over and over again.

Certus3 has helped many clients reverse the rot and recover some very difficult projects. Knowing how to spot trouble on the horizon therefore has become a staple and the businesses’ core foundation for success.

“Clients continue to be astounded when we link all project issues back to ‘people’. It’s exactly the same every time, regardless of industry, type of project or geographical region,” explains Michael Devlin, Managing Partner of Certus3.

Reaping some of the value being left on the table by most, if not all, organisations was the motivating factor behind the development of Certus3’s project diagnostic tool, Insights360™

Used pre-emptively or after signs of rot have occurred Insights360 can tell you what or who you should be monitoring, and managing to ensure project success.

Below is a sample of two common people-related issues regularly uncovered by Insights360™:

WAVERING SUPPORT FROM MIDDLE MANAGEMENT – Middle managers commonly acquiesce to accommodate the lead players in enterprise politics.

Middle managers struggle to see the project’s importance if not solidly bound to their own personal performance evaluations and therefore redirect resources and attention to activities publicly supported by the powers that be.

LOW INVOLVEMENT FROM STAKEHOLDERS – Often the allocator of resources, an un-engaged stakeholder will more often than not withhold key resources, making project failure fait accompli.

If key stakeholders aren’t participating in major review meetings, they are not engaged.

Such behavior sets the standard, and becomes the norm making it increasingly difficult for the project to recapture their attention and the subsequent resources to finish the job.

While only two people-related project issues have been cited above, rest assured, the project eco-system like Hamlet’s Denmark, host a vast array of hidden issues to uncover and arrest.

Contact Certus3 to arrange a demonstration of Insights360™ and make sure you’re successfully tapping into the ENORMOUS potential value of improving project management performance.

 

ABOUT INSIGHTS360™

Insights360™ is a survey-based diagnostic tool that guarantees early risk and issue detection for senior executives in charge of large and complex programs of work. The proprietary tool is used by program managers and senior executives interested in understanding the ‘true’ status of their projects.

Insights360app.com

 

ABOUT CERTUS3

Established in 2007, Certus3 assists organisations manage large-scale programs of work involving wide reaching organisational change. Offering program delivery and program management consulting services, the team’s growing client portfolio includes successful Australian corporations like Woolworths, Perpetual, Asciano, Myer and News Corp.

certus3.com

 

CONTACT

Melinda Young
Certus3 PR & Communications
M: +61 430 433 989
E: melinda.young@certus3.com
T: @MelCertus3

Early Risk and Issue Detection Essential for Success of Large and Complex Programs of Work

Media Release

certus3-insights360

Senior Executives and Program Managers have welcomed a new tool that offers a glimpse of the future for large-scale programs of work within their sphere of influence and responsibility.

Launched this week by Certus3, Insights360™ analyses behavioural data to predict a program’s probability of failure, while also identifying and rating program problems, giving leadership the information needed to determine future direction.

The product of 10 years of research and development by Certus3, this innovation is the first dedicated tool for the management of project success to be developed in recent times. Inspired by a desire to arrest the repeating patterns of failure witnessed within projects by the team, Insights360™ represents years of problem diagnosis and management experience.

According to the Project Management Institute’s recent global report The High Cost of Low Performance, poor performance is seeing organisations leech up to $109 million for every $1 billion invested in projects.

The growing dependence on large-scale programs to deliver business transformation has led to unprecedented pressure on those responsible for delivering it.

“Insights360™ is ideal when you know something is wrong, but can’t determine the source of the problem and require a full and accurate view of the program’s ‘true’ status,” explained Certus3 Managing Partner and Insight’s co-creator, Simo Popovac.

Accessed online, the survey-based tool asks respondents to consider behaviour and opinion-based questions, making causal links between specific behaviours and their impact on program success factors such as scope, schedule, cost and benefits.

“Dysfunctional behaviours are present in programs long before they become visible in program status reporting. By linking behavioural measures to success factors like scope, schedule and cost, corrective action can be taken early,” said Michael Devlin, the other half of the Certus3 partnership team.

“Insights360™ makes it possible for leaders to identify ineffective behaviours before they become ingrained and impact program delivery.”

Australian corporations like Telstra, National Australia Bank, Woolworths, Perpetual, Asciano, Myer and NewsCorp have each experienced the benefits of Insights360™ within broader multi-tiered preventative and diagnostic initiatives.

About Certus3

Established in 2007, Certus3 assists organisations manage large-scale programs of work involving wide reaching organisational change. Offering program delivery and program management consulting services, the team’s growing client portfolio includes successful Australian corporations like Woolworths, Perpetual, Asciano, Myer and NewsCorp.

certus3.com

About Insights360™

Insights360™ is a survey-based diagnostic tool that guarantees early risk and issue detection for senior executives in charge of large and complex programs of work. The proprietary tool is used by program managers and senior executives interested in understanding the ‘true’ status of their projects.

Insights360app.com

Contact

Melinda Young
Certus3 PR & Communications
M: 0430 433 989
E: melinda.young@certus3.com
T: @MelCertus3

Joint Ownership of that Special Space between BAU and the Future.

The Executive Team and a Program Manager jointly own that special space between BAU and the future.

That’s why any C-suite executive seeking the Holy Grail of transformation needs to be set for success before penning their signature to any business case for change.

Too many executive careers have been lost to good intentions gone bad.

Having spent 25 years working on complex programs of work, it’s clear to me that early risk and issue detection undertaken jointly by the Executive Team and a Program manager makes a program far more likely to succeed – regardless of your measurement of success.

Programs of work succeed where Executive Teams are inquisitive and continuously consult with and inform the change program they are driving. The best Program Managers have peripheral vision on the organisation’s needs, a factor highlighted in PwC’s recently published 4th Global Portfolio and Programme Management Survey.

Business leaders that managed problems only once they presented used to be rewarded. Now, business leaders that can identify, rate and front-foot problems honestly and proactively with their program lead are more likely to win.

And yet how can executives get real insights into the day-to-day challenges of the program team trying to affect real transformation?

Certus3 has channeled much of its energy into developing a new and innovative diagnostic tool set which asks the difficult questions of program team members and executives, uncovering for our clients, with almost unprecedented levels of accuracy, all pre-existing risks and issues and predicting those to come.